HOME VISITS

MORE ABOUT OUR HOME VISITS – NO REFERRALS NECESSARY!

We are excited to offer our clients clinical services in the comfort of their own home. 

Whether it’s because you cannot and/or find it difficult to leave your home or simply just prefer the convenience, we can provide you with Podiatric care in your own home, a residential aged care facility, retirement home and in charitable settings.


There are no referrals necessary for private consultations, however we also treat clients using Medicare, NDIS  and My Aged Care/Home Care packages.

NATIONAL DISABILITY INSURANCE SCHEME (NDIS)

With the National Disability Insurance Scheme (NDIS) Podiatric care falls under Therapeutic Support. This means that if you are Self Managed, simply get in touch with us to book your appointment. For participants who are Plan Managed or a Support Coordinator for a Plan managed participant, get in touch with us to get the ball rolling to ger our clients sorted.

MEDICARE

Once your GP deems you eligible for the Chronic Disease Management (CDM) program, you may be allocated up to 5 visits depending on your health needs. We will need this referral to give you a rebate of $55.10 towards the consultation fee.


HICAPS

Whilst HICAPS is available, be sure to check your podiatry benefits with your insurer.

You can check if your insurer is compatible with our HICAPS Mobile Device. For those not on the list, claiming with your insurer using our invoice will be required.

MY AGED CARE/HOME CARE PACKAGES

More often than not, podiatric care is a usual service provided through Home Care packages. In order to have The Toe Truck to come out to you. Ask your Case Manager to get in touch with us to get the ball rolling and have us registered as a Service Provider.

HOME VISIT pricing & information

Home visit consultations include:
  • Medical history
  • Physical examination
  • diagnosis (or referral to imaging)
  • Preparation of a treatment plan from a range of therapies
$109
INITIAL HOME
VISIT
$89
subsequent
HOME VISIT
$59
footwear assessment
$30
MEDICARE REBATE
(IF ELIGIBLE)

POLICIES

Given the nature of home visits, it’d be near impossible to book an appointment online in a timely manner. As such, please call us on (03) 9114 8555 to schedule a visit, or simply book online. 

Home visits are charged a little differently to our clinic appointments. This is to address costs associated with things
like administration, and travel time.

Once a home visit has been booked in and confirmed, it is your responsibility to ensure you are home at the reserved time. 

In the event you or the client resides in a gated community, critical care unit or other such location that requires security access, you are responsible to inform the necessary staff of the location the appointment is taking place.

Whilst we provide home based services to you, your main contact will remain your GP or Case Manager.

The Toe Truck is open during standard business hours Monday to Friday and does not provide emergency services or
any services outside the scope of a Podiatrist.

Our scope during home visits are limited to both the Health professional and clients’ safety, best practice, and the environment of your home.

In any case of a medical emergency, your first point of call would need to be to Emergency Services on 000 or to your GP.

ASSESSMENTS

Our Initial Appointments can entail Biomechanical,
Diabetic, Neurological or Vascular Assessments. The
Toe Truck Podiatrists can often identify if any need
to be done using clinical assessments and medical
history. Once we’re done with the initial treatment,
we will send a treatment report to care staff detailing
interventions, recommendations and management
plans.

CONTINUITY

Appointment frequency depends on recommendations and client preferences. Generally, appointments occur every 8 weeks. We will assess any interventions implemented during prior consultations
and address any new concerns. Clients with chronic conditions who require annual assessments (such as Diabetes) will be charged initial consultation fees.

REPORTING

Once we have completed assessments, we will
send a treatment report to care staff detailing interventions, recommendations and management plans.

CONSUMABLES

At The Toe Truck, we care about our clients' budgets. As such, we don’t charge clients for everyday consumables used in treatments.
This includes custom toe separators, strapping and
wart treatments.